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Save frequently during this process. Reference managers have a tendency to crash word documents, nudging many amazing researchers towards mental breakdowns.
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When you have installed Zotero in word, you will see a new tab along the top of your word document called Zotero. If you click on it, you will see something like this.
When you are writing your paper and get to the point when you want to insert a citation, you should click “Add/Edit Citation”. A pop-up will come up that looks something like this:
You type in the author’s name. Multiple options may come up. Pick the one where the year is correct. If there are a ton of options, you can type in the year too in order to find what you need faster.
If you want to make a citation with more than one paper in it, you just add a second paper after you add the first